DHL mostly ships coal and iron ore, but also grain, bauxite,
coke, steel and other ores and minerals. “Intra-Asia has been
our focus for the last decade and each year large quantities of
coal are transported from Indonesia, Australia, South Africa,
Canada and Russia to China and India by our commodities
team,” he explained. “We have been a leading player in the
Pacific area especially in the Far East market.”
The GAC Group is another major logistics player involved in
dry bulk transport. But the company approaches the market
from a different angle than DHL due to its origins as a ship agent
which also offers forwarding services. “We have a proven track
record of more than 50 years in serving large dry bulk players
globally,” said Eric Barnard, GAC Group Sales Director –
Shipping. “GAC serves the bulk business as ship agent. Today,
we deliver ship agency services for a wide range of dry bulk
markets. Backed by our global coverage, we can handle vessels
at both origin and destination ports. That is, we can act as load
port and disport agent for the same vessel, thereby ensuring a
smooth and seamless operation in full compliance with local
regulations.”
GAC uses custom-built port operations and shipping
software GACagent to keep customers up to date on shipment
progress and to monitor the needs of vessels. Barnard said that
despite the downturn in the shipping industry, GAC had
managed a stable 2013 and 2014 and port call volumes had
increased slightly last year. “In both Australia and Indonesia, the
growth in coal exports has added to higher demands for our
port agency in major Australian and Indonesian ports.”
However, he admitted competition in the bulk market was
tough. “Unfortunately everything nowadays revolves around
costs and no longer the actual quality of service being rendered,”
he added.“At GAC we pride ourselves on delivering high-quality
service to our customers. This high quality may appear to come
at a slightly higher cost than some of the extremely low fees
being offered by our competitors. However, as the fees drop, so
will their service levels as they will spend less time driving to the
port to supervise the vessel/cargo operations, less time using
their mobile phones etc. So the lower fees will most definitely
have an impact on the service provided and ultimately the
turnaround time of the vessel compared with a proactive GAC
agent that is on board and offering a quality service.”
DHL for one expects its role in the dry bulk markets to
continue grow. Jiang told DCI the company aims to become a
global player in the commodities business irrespective of the
downturn in prices that have affected many. “There is no doubt
that we will continue to grow in the sector,” he said. “As a light-
asset operator, we are less affected by the downturn of the
freight market.
“There is a market for us as long as there is international
trade. We have already witnessed growing demand in many
places of the world other than China and we will continue to
expand and embrace the opportunities. Another reason why we
will continue to grow in the sector is that it is mutually
beneficial with our Industrial Projects business, which I believe is
our core competitive advantage.”